Policies | Elite Sport Socks

Returns & Refund Policy

You can rest assured that we guarantee that products are without defect & matching the order summary that will be sent to you after payment.
Defective items must be returned in its original packaging within 14 days from the shipping date. If items are returned outside of this period, or the item is worn, damaged or not in original packaging, we cannot guarantee that the refund or exchange will be honored.
We reserve the right to exchange defective products instead of providing a refund, or provide a proportional refund based on number of defective products.
If the delivery deadline is missed for a Rush Order where an additional Rush Fee was paid, this fee will be refunded.
However, if a delivery attempt was made on time and there was nobody to accept the package the rush fee will not be refunded.
Please contact us so we can guide you through the return process. Where required we will create a return label (at our expense) and provide instructions for completing the return. Returns will be mailed to 7522 98th Place Lubbock, TX 79424.

Samples
- The quoted price for samples includes all shipping fees.
- Samples are shipped with UPS ground which typically takes 2 to 7 days to arrive.
- We reserve the right to limit the number of samples sent per person or team and may charge for additional samples.
Custom socks
- USA Shipping cost is $19 for orders less than 100 pairs, and free shipping for orders 100 pairs or more.
- Canada Shipping cost is $49 per order.
- Custom Socks are shipped with UPS, USPS, FedEx or DHL and typically takes 2 to 7 days to arrive after shipment.
- You will be sent a tracking number as soon as your order ships out.
- If you have a deadline on your order we will endeavor to ship the socks out early enough to reach you on or before your deadline date. A deadline is only guaranteed with a Rush order and refer to the Refund Policy for details.

Please review our Privacy Policy.

All prices are subject to change without notice. We have made every attempt to establish accurate pricing. However, circumstances beyond our control may dictate changes.
Prices and information listed on this site are intended as a guide only. In the event of a misprint or mistakes, we reserve the right to correct the copy or pricing to reflect actual pricing or copy. Please verify pricing and all information at the time of ordering.
Pictures and colors on this site and provided mockups are for illustration only and may not be exact. We have made every attempt to have colors interpreted correctly, but shades of colors vary from different fabrics to different manufacturers. The specific screen settings on your computer or mobile device may also alter how you perceive the colors.
Production and shipping times are intended as a guide only. Shipping times are also completely out of our hands and depends on the shipping company and your shipping destination. We reserve the right to pick any shipping company to deliver your order. Please order well in advance to avoid receiving products later than you need them. No refunds or discounts will be provided for products that arrive later than stated on this website or communicated to you otherwise, except for the case of Rush orders where the Rush Fee will be refunded.